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ICO Badalona

In this section you can consult welcome information regarding ICO Badalona. This information will be of use to you before visiting our centre.

In this section you can find the Citizen's guide for ICO's center in Badalona

Outpatient Care is the area where you will be attended personally by a specialist that will monitor your case.

Documents necessary for the visit

- On your first visit to the Institute, you must bring with you all documents related to your illness and other health problems previously suffered (analyses, x-rays, CAT scan, biopsies, etc.).

- You should also bring your national ID document (DNI) and your CatSalut health card.

- If you live in a different Autonomous Community and would like to receive visits in our centre, the Health Service in your Autonomous Community must authorise your treatment here

- If you have any other type of medical insurance, you should bring the corresponding authorisation with you.

The visit

When you arrive at outpatient care, you must first visit the information desk/reception, where administrative staff will ask for your documentation.

After checking your data, you’ll be shown into the waiting room where you’ll then be called for your appointment with the doctor. After the appointment with the doctor, your next appointment is usually scheduled along with any tests and examinations you need.

Medical information

ICO (Catalan Institute of Oncology) professionals consider medical information to be of the utmost importance. As provided for in existing legislation, the patient is the owner of his information and is entitled to be informed, or not to be informed if he so wishes. He must make his decision known to the doctor.

As the owner of the information concerning your health and evolution, you must tell your doctor who can access this information, apart from you, to prevent conflictive situations (that nobody wants).

Under no circumstances shall information regarding the care process be provided over the telephone. If you need a medical report, please request one from the administrative staff of the clinic you normally visit.

Specific medication

The doctor treating you may prescribe specific medication and direct you to our centre’s Pharmacy Service, which you’ll find on the 1st floor of the Maternity building.

Pharmacy Service opening hours: from 9:00 am to 3:30 pm Monday to Friday.

Recommendations

Always bring your health card with you.

We recommend coming with only one companion.

Make sure to appoint a family member or person other than yourself to act as a contact/go-between to receive information, as communication is much easier if it is always done through the same people.

Try to come no more than 15 minutes before the scheduled appointment to avoid unnecessary wait times.

Turn off your mobile phones when you are in the consultation.

We ask that you collaborate with the team attending you and that you respect the Institute’s rules for a better healthcare experience for everyone.

Notice

If you cannot come on the day scheduled, please call us to let us know.

Telephone numbers
Patient management: 934 978 924
Hours: Monday to Friday, 8:00 am to 4:00 pm

The Day Hospital Unit handles the administration of outpatient treatments such as chemotherapy, transfusion support or other types of drugs. Following the decision to begin treatment, you will go for a medical check-up where you’ll be given additional information about your disease, treatment and the effects of the treatment.

Treatment sessions
The duration and frequency of administration will depend on each case. Please consult with your doctor or nurse. It is not necessary to come having fasted. You will be notified if it is necessary. As a general rule, before treatment they will take a blood sample to assess if you are in optimum condition to receive chemotherapy treatment.

Blood collection can also be done at your health centre, if it is easier for you. Ask the nursing team about this possibility. The results of the blood analysis must be received and medically assessed before the request for preparation of treatment can be sent to the Pharmacy Service, which means there is a wait time. Once the drugs have been prepared at the day hospital, we will inform you that treatment may begin.

During treatment
It is important that you ask about anything and everything that you do not understand or know about. Likewise, it is important to inform the nurse if you suffer:
- Pain, itching or redness in the area or extremity where treatment is administered.
- If you have any symptoms during the treatment, such as pain, fever, tremors or sudden queasiness.

After treatment
After each treatment, you will be given a day and time for the next session. The following are a few recommendations:
- Engage in a level of activity that is adapted to your new general state of health.
- Alternate between periods of rest and activity.
- Eat food in less abundance and with greater frequency.
- Observe correct oral hygiene. After brushing, rinse with water with bicarbonate.
- If aphtha (mouth ulcers), irritation of the oral mucosa or pain when swallowing occurs, consult the nursing team.
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A medical care hotline is available 24 hours a day. If you have any doubts or show any symptoms, call ICO24hours: 902 107 433.

Recommendations
- Always bring your health card with you.
- Come accompanied by only one person.
- Make sure to appoint a family member or person other than yourself to act as a contact/go-between to receive information, as communication is much easier if it is always done through the same people.
- Make sure to come no more than 15 minutes before the scheduled appointment to avoid unnecessary wait times.
- Turn off your mobile phone when you are in the treatment area.

We ask that you collaborate with the team attending you and that you respect the Institute’s rules for a better healthcare experience for everyone.

Contact us
Tel.: 93 497 87 03

Hours: from Monday to Friday, 7:15 am to 10 pm.

If you are not able to come on the scheduled day, please call us to let us know.

This Oncohaematological Care Unit is located on the 13th floor of the general tower. It has 43 beds, distributed in double and single rooms. This floor also includes the Josep Carreras Unit, which performs acute leukaemia treatment and haematopoietic stem cell transplantations. The transplantation programme is JACIE-accredited for quality. 

The Unit has a team of 59 nursing professionals highly specialized in the care and treatment of oncological diseases and complications that arise. Access to inpatient unit is possible 24 hours a day, through emergency admission or scheduled.

The professional team caring for you will provide practical and specific information about the Unit. However, we kindly request that you read the following information and recommendations carefully:

Recommendations 
Safety
• The ICO is carrying out a programme for improving treatment administration security. Therefore, you will be assigned an identification bracelet (name, medical record number, and date of birth).
• We must always be aware of your location. Before leaving the floor, please inform hospital staff.
Living together
• Mutual respect among patients and visitors is a key foundation for running a successful hospital.
• Therefore, please try to speak in a low voice and not make noise. Please take extra care with the volume of the radio, television and mobile phones.
Room amenities
• All rooms have a pre-pay television. There is a machine for pre-payment in the floor foyer. You will find a universal connector for headphones at the head of your bed that allow you to listen to the television on your own. Please leave the remote control in the holder when you’re not using it.
• There is also a sofa beside the bed that you or your companion may use.
• The toilet in the room is for the exclusive use of hospitalised patients.
Visits
• You can be accompanied by a family member 24 hours a day if you so desire. In order to ensure your comfort and that of your fellow patients, we recommend just one companion per patient.
• For everyone’s wellbeing, we kindly request that you and your companion limit the number of visits, except for hospitalization areas that require stricter rules due to the possible risk entailed for the hospitalised person.
• We recommend that children visit for short periods of time and accompanied by an adult (ask your nurse or psycho-oncology specialist for more information).
• As a hygiene measure and to prevent possible infections, we kindly request that you do not bring plants or stuffed toys into the hospital.
• Please use the lifts that are for public use.
Companions may use the shower and public toilet, and the fridge and microwave in the waiting room.

Contact
Unit secretary telephone: 93 497 89 87
Opening hours: Monday to Friday, from 8:00 am to 3:00 pm

Radiotheraphy is a treatment that involves the use of high-energy radiation with the therapeutic objective of destroying or stopping the growth of malignant cells in the body.
Outpatient sessions take place in the Radiotheraphy and Oncology Service. Your doctor will advise you regarding the type of treatment he deems most appropriate and shall explain this to you. You will have lots of follow-up visits during the treatment.
Following the decision to begin treatment, you will be given additional information about your disease, treatment and the effects of the treatment. Follow-up sessions will take place with the doctor to check your condition and control the symptoms if necessary.

During treatment
The treatment shall be performed daily during the opening hours provided below. The session is short and it’s important you don’t move.
You will not feel alone during the session because technical staff are constantly monitoring the proper functioning of the machine and will be watching you through closed-circuit television, and can speak to you through an interphone. If unforeseen circumstances arise, the session can be interrupted immediately.
The treatment time is very short – two or three minutes at the most. In fact, the preparation and fitting times are longer. The total length is not usually more than 15 minutes.
If you need it during the treatment, you can request a visit with the doctor or the nurse.

After treatment
When the treatment finishes, you shall be informed of the follow-up required: follow-up visits with the doctor and treatment visits with the nurse if necessary. You will also receive a report of the treatment carried out in our Service.

Recommendations

  • Always bring your health card with you.
  • We recommend coming with only one companion.
  • Make sure to appoint a family member or person other than yourself to act as a contact/go-between to receive information, as communication is much easier if it is always done through the same people.
  • Try to come before the scheduled appointment to avoid unnecessary wait times.
  • If you need a medical report or proof of your visit, please request it from the administrative staff.
  • Turn off your mobile phones when you are in the consultation.

We ask that you collaborate with the team attending you and that you respect the Institute’s rules for a better healthcare experience for everyone.

Contact
Location: Semi-basement floor, Maternity building
Telephone: 93 497 88 05
Opening hours: Monday to Friday from 8:30 am to 9:30 pm

For any query, doubt, suggestion or complaint, you can contact the Citizens' Assistance Unit located on the first floor of the main building, where you will be attended personally and confidentially.

In the different areas of the centre you will find suggestion and complaint forms, as well as mailboxes where they can be left if they cannot be presented in person.

There you will also find information on:

  • Programme for second medical opinions
  • Advance directive document
  • Volunteer team

Hours: from 9:00 am to 3:00 pm, Monday to Friday (except holidays)

Tel.: 934 978 417

The Citizens' Assistance Unit is located on the 3rd floor of the maternity building of Hospital Universitari Germans Trias i Pujol.

Cancer is a complex disease, and therefore we set up informative sessions that can help you in better understanding the disease, its effects and its treatments. The topics to be discussed, as well as the session calendar, can be found on the information sheets distributed throughout the information displays in the waiting rooms.

Related information

The ICO engages in research to improve cancer treatment. That is why, at some point during treatment, you may be offered the option of taking part in a clinical trial to prove the efficacy of a new drug or in another type of research project.

The purpose of this participation is not only to help you, but also others who may suffer the same disease in the future and who will need treatment. You must keep in mind that current treatments exist because they were developed thanks to the generous participation of other patients in clinical trials. Participation is always voluntary, and your written consent, after having received all of the information you wish to have, is an indispensable requirement. Clinical research using patients is rigorously regulated by current legislation and directly controlled by the Ethics Committee. The ICO is currently taking part in 400 clinical trials.

Related information

If you have any type of family, employment or social problem related to your illness, you can contact the Social Work Unit, located on the 6th floor of the maternity building.

Hours: from 9:00 am to 3:00 pm, Monday to Friday (except holidays)

Tel.: 934 978 705

In accordance with that established by law, we remind you that SMOKING IS PROHIBITED throughout the entire hospital. The centre has a PROGRAMME TO STOP SMOKING. If you are interested, ask any of the professionals caring for you at our clinics.

Update:  21.10.2011